Frequently Asked Questions

Got Questions?

Everything you need to know before, during, and after your move. Can't find an answer? Reach out — we're always available.

Booking & Pricing

Fill out our quick contact form or give us a call. We'll ask about your move size, origin and destination, and any special items. You'll receive a straightforward quote — no hidden fees, no surprises.

Yes — a deposit equivalent to one hour of service is required to secure your booking. This amount is applied directly toward your final balance on moving day.

Charges are based on actual time worked from start to finish. After the hourly minimum, billing is prorated in 15-minute increments — you only pay for what you use.

We accept Visa, Mastercard, American Express, Discover, and cash. Payment is collected upon completion of loading.

We ask for at least 48 hours notice for cancellations or rescheduling. Cancellations made within 24 hours of the scheduled move may result in a cancellation fee. Life happens — just communicate and we'll work with you.

On Moving Day

We blanket wrap and stretch wrap all furniture at no additional charge. Your home — old and new — is treated with full care.

Never. Your truck is dedicated exclusively to your move. No shared loads, no detours, no delays caused by other customers' jobs.

We move rain or shine. Safety always comes first — if conditions become hazardous, we'll communicate with you promptly and find the best path forward to complete your move.

We recommend emptying furniture before the move. Loaded drawers add significant weight and increase the risk of items shifting or being damaged in transit.

Services & Coverage

We serve the greater Metro Atlanta area and surrounding regions. For long-distance or out-of-state moves, contact us directly for availability and custom pricing.

Yes — EVAP Moving is always available, including weekends, evenings, and holidays. We built this company around the idea that moving shouldn't be constrained by a 9-to-5 window.

Yes. We have experience moving specialty items. Let us know in advance so we can bring the right equipment and crew size.

Yes. Our team can pack your entire home or handle specific rooms or fragile items. Packing materials are available. Let us know when booking and we'll include it in your quote.

Trust & Safety

We take every precaution to protect your belongings. In the unlikely event of damage, contact us immediately — we will make it right.

Still have questions?

Our team is available now — reach out and we'll get back to you fast.

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